About Us
My name is Markus Kaspereit and I have been a Broken Arrow OK HVAC contractor for more than 23 years and have solved every problem I have run into working on HVAC equipment. Because I was educated at OSU Institute of Technology and had great mentors help me and guide me through all my difficult challenges, I have learned so much about the HVAC industry. My goal is to bring up the next generation of technicians to service customers with the excellence and standards I have implemented into my own life as a professional HVAC technician.
Our goal here at Kaspereits Services LLC is to bring a professional and qualified aspect to the HVAC industry. Everyone that works for Kaspereit Services LLC gets background checks and drug tests. Because I don’t want my customers or other team members being put in danger by someone else’s poor decisions.
WHAT WE ARE ALL ABOUT
Here at Kaspereit Services LLC, our goal is to provide the best quality with consistent integrity to our customers. We make the same commitment to our team members. As our team members grow here at Kaspereit Services LLC, we will continue to improve our processes and procedures to bring the best quality experience to our customers. Our goal is to have HVAC equipment up and running as quickly as possible with OEM or manufacturer-recommended parts. We believe that if any brand of equipment is installed properly and maintained regularly, it will last a good long time.
The History of Our Journey to Starting Our Own Business as a Broken Arrow, OK HVAC Contractor
We did this the old-fashioned way—with hard work and perseverance—with the Lord by our side. We take nothing for granted.
When first entering the heat and air industry, my goal was to be the best that I could be. My goal was to work to please my Savior and Lord Jesus Christ. Starting in this industry in my late 20s prepared and equipped me to study and absorb as much information as I possibly could. Beginning my technical education at one of the best technical schools in the country was the start of my new career. Enrolling in OSU Institute of Technology was the best choice I could have made for learning the heat and air industry. The school provided hands-on training and great instruction from qualified instructors with many years of experience.
After completing six semesters at OSU Institute of Technology to become a Broken Arrow, OK HVAC contractor, I graduated on the Presidential Honor Roll and Dean’s List. During my second-to-last semester, I performed my internship for three months at McIntosh Services in Tulsa—a highly rated commercial company at the time (year 2000). I met very seasoned and qualified technicians who had been in the field for many years. These technicians were willing to teach me freely what they knew. Working for McIntosh Services gave me great insight into the commercial HVAC industry. I’m very happy I got to learn from these senior technicians before they all retired.
After graduation, I wanted to learn more about grocery store refrigeration. I had the wonderful opportunity to work for a large company in Tulsa that specialized in refrigeration for many years. I learned refrigeration from highly qualified and seasoned technicians with decades of experience. We installed many refrigeration cases, coolers, and rack systems into Walmarts that were being built at that time (2001).
While doing refrigeration, I passed my Journeyman’s test (passed all six categories, including large commercial equipment, on the first try—which did not happen very often). I worked side by side with refrigeration technicians to learn techniques for diagnosing oil return and refrigeration problems in commercial systems.
Because I was starting a family and had a new son on the way, I needed to be home more, so I transitioned into commercial air conditioning. I began working for Encompass Mechanical, a nationwide company (with a local branch, which made it possible to spend more time with family). I had the opportunity to do start-ups on boilers, install large commercial ductwork, and perform start-ups on 150-ton chillers and equipment for Saint John’s Hospital. I helped build St. John’s Hospital, the Dordan Building on Whirlpool Drive, the Air Guard Cafeteria on the Air Guard Base, and many other projects.
After the economy slowed down in 2003, Encompass Mechanical went bankrupt. This forced a layoff of the service department in late winter/early spring, which put me out of work for a short period. While working for Encompass, I studied and received my Unlimited Contractor’s License. Being new to Tulsa, just starting a family, and entering early spring, it was not a good time to start my own business. After contacting many companies across Oklahoma, I found that most would not take a chance on hiring a contractor because they were afraid I would take their customers.
This Broken Arrow, OK HVAC contractor later joined an employee-owned company with processes designed for success. While working there for 15 years, I gained complete insight into how the HVAC industry works. I learned how to treat customers well and how to run a business properly. I was involved in training, mentoring, learning, and supporting other technicians to become the best they could be in their technical skills. I met many great people throughout Tulsa and the surrounding areas.
While working for this company, I gained experience with all types of residential and commercial equipment—mostly Trane and American Standard units—but also worked on small kitchen systems, commercial units, boilers, and many advanced control systems. Being so seasoned in the knowledge and understanding of applied HVAC science made me the go-to guy for technical support. Many technicians from other companies still call me for technical advice today.
However, with my children entering their teenage years, more income was required. Leaving my 15-year position with that Broken Arrow, OK HVAC contractor was very difficult. I helped train three technicians to perform all my duties and left on good terms. The Lord sent me a great opportunity to help a startup company with proprietary technology. For three years, we built a company to enter the hotel and resort market. When the COVID pandemic hit, the startup company went bankrupt. This gave my wife Amy and me the opportunity to start our own business—a dream we had held since I received my contractor’s license in 2003.
We started Kaspereit Services LLC in May 2021. With very short notice that the startup company was shutting down, we had to quickly come up with a logo. We believe the Lord gave Amy the Star of Bethlehem for our logo (Matthew 2:1–2). We were now in business. We didn’t do any advertising for the first two and a half years—just took care of companies and customers I had built relationships with over the years. After getting existing customers’ HVAC equipment up and running properly, we found ourselves ready to advertise. We continue to improve our processes and grow our business every day.
My goal is to pay technicians based on the quality they produce and hold them accountable when work isn’t performed correctly—creating an environment where good technicians can excel. As a Broken Arrow, OK HVAC contractor, or Tulsa contractor Kaspereit Services LLC’s goal is to provide customers with professional, quality service every time we show up at your door.